“If we could just stop having interpersonal issues, we could get the actual work done!” I’ve heard countless leaders and managers say something along this line. I’ve said it myself. Do you know why this sentiment is flawed? It’s because managing interpersonal relationships is doing the work. As a leader, spending time to help your… Read More
Perspective
Graduation: Embracing New Chapters With Intention
It’s that time of the year again. The time to turn a new page, wrap up an important chapter, and start a new one. It’s graduation season. A year ago I wrote about why I think graduations are important, and why we should have more of them. I still believe this strongly. Our lives are… Read More
Publix Supermarket & Turning Clients into Fans
Tyler Grogan CVT, Creative Marketing Director at Uncharted Veterinary Conference, joins the podcast to discuss her favorite grocery store and how to turn veterinary clients into loyal fans. Cone Of Shame Veterinary Podcast · COS – 200 – Publix Supermarket & Turning Clients Into Fans You can also listen to this episode on Apple Podcasts, Google… Read More
The Hope Rebellion
The opposite of grimdark is hopepunk. Pass it on.– Alexandra Rowland Everything is deteriorating and the only smart outlook is a cynical one. At least that’s what I’m hearing. Well, nihilism, the belief that nothing matters, isn’t a worldview or a professional outlook I’m interested in. Yes, our profession is a hard one. There are challenges… Read More
Is Convenience Leading Us Toward Misery?
I know I’m not the only person who enjoyed practice back in 2020. That was when pet owners were being seen curbside, and vet medical teams were powering through appointments with pit crew-level efficiency. Seeing pets that way was, for us veterinarians, extremely convenient. It allowed us to stay in one spot, do our work… Read More
What Happens in a Veterinary Board Complaint?
Dr. Beth Venit, Chief Veterinary Officer at the American Association of Veterinary State Boards, joins the podcast to discuss veterinary board complaints in the United States and Canada. Dr. Venit explains how board complaints are made, processed and communicated to doctors and technicians. She talks about what to expect at State Board hearings, and what… Read More